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  • PRODUCT CARE
    ‘Surf & Tide’ Bags, Water Repellant Clutches & Crossbody Bags Machine washable & dry-able. Spot clean/machine wash delicate with mild laundry detergent. Avoid cleaning with harsh dish soaps. Tumble dry low for 30-40 min. Washing & tumble drying helps remove dust, dirt and preserve the water repellant (PU) coating inside and out. Pre-treat stains prior to washing with mild stain remover. Avoid bleach and harsh solvents. Classic Wristlet Bags Spot clean/wash delicate with mild laundry detergent. Hang/drip dry. Treat stain with mild stain remover. For bags with natural jute burlap, use garment bag if machine washing delicate. Avoid bleach Tees & Hoodies Machine wash cold/warm. Tumble dry low. To help minimize any shrinkage, preserve the fibers of any garment, and minimize wear and tear on any printed or inked graphics on turn garment inside out when washing and hang dry. Treat stains as needed with mild stain remover. Avoid bleach. Hats Spot clean/machine wash delicate. Treat stains as needed using small brush to help remove set in stains. Hang/drip dry.
  • IN-PERSON SHOPPING
    Meet us in-person at any one of our traveling pop-up shops around Long Island. Traveling from Long Beach to Greenport during the Spring-Fall season, you can find the latest dates and locations on our homepage. Holiday/Winter 2025 in-person shopping TBA. Worksop showcase shopping dates TBA.
  • RETURNS & EXCHANGES
    We are happy to help with returns/exchanges as needed within 30 days of purchase or delivery. All items are eligible for return/exchange provided your piece is unworn/unused, still with tags, not washed, and in original packaging/condition when purchased or received. Gifted items are only eligible for exchange. Return shipping is not needed for any return/exchange at one our traveling pop-up shops. Please feel free to reach out if you need a return or would like to swap out an item, we’re happy to help. Contact Us here, DM on Instagram @wakesandwaves.co, or click here to email us.
  • COMMITMENT TO HANDCRAFTED QUALITY
    Handcrafting and small-batch manufacturing almost all our items, there’s a whole lot of love behind what we do. Striving for locally crafted quality in each and every piece, our items are made with some of the best parts around sourced both locally and even from around the world. In the rare chance you have a problem with your item or you ever think there may be an original manufacturing defect unrelated to general wear and tear, chances are we let our own expectations down even more than yours. Please reach out, bringing you awesome products means the most to us here at W&W.
  • SHIPPING, RE-STOCKS & ORDER CHANGES
    All orders generally ship out within 2-4 business day(s) of purchase via USPS or UPS. When your package ships, you'll receive an email notification with a tracking number for you to see the latest status. U.S. shipping only. Free shipping on all orders $100+ unless other offers are live. Please allow extra transit time around peak seasons and holidays. Re-stocks are generally completed with-in about 1-2 weeks should an item be sold out. For the latest update/status, send us a message here or on one our social pages. If your order hasn't shipped out yet and you need to make a change in any way, send us a message on this page above, and we'll be glad to help. For orders that are in-transit, you can make a return/exchange within 30 days provided the items are in their unworn, original condition.
  • SIZING & STYLE
    Hoodies and crewnecks run true to size. Tees are generally unisex, built with a natural taper. For a roomier/looser fit, we recommend sizing up one size especially if you plan to wear an additional garment underneath. For an oversize look, we recommend sizing up two sizes. Washing and drying on high temps may result in additional shrinkage. For more sizing info, click the chart below or feel free to reach out. For wristlets, totes, ‘Surf & Tide’ bags and more please see each individual for general handle/strap lengths.
  • LOCATION & MORE
    W&W is located in Oceanside, NY on Long Island. Homegrown, we are ever expanding our geographical presence, both here online, with our traveling pop-up shop both on and off the Island, and through many other endeavors. Our in-house production workshop and sewing shop is located on the south shore. While generally not open to the public, our workshop will open to the public on a limited basis for private shopping, scheduled events and more TBA in 2025.

FAQs & MORE.

From product care to order changes, returns, sizing and more, check out the list below. For any addition questions, we're more than happy to help. Chat us at the bottom of your screen or send a message on our contact page

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